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How to load printer drivers on XPe or WES

Last Updated: Aug 09, 2016 03:59PM PDT
Problem: trying to load a printer driver and there are no printer drivers pre-loaded on the terminal.

Solution: use the CD that came with the printer and load driver using the XPe Terminal Add Printers Wizard plus the printer cab files that you can get from CLI tech support.
Or, if it is a Windows shared printer on the Network, point the Add printer wizard (on the client) to the shared printer on the LAN.  this is the easiest, and quickest way to get the driver installed on the client.  

Procedure to manually load drivers:
-On the thin client, log in as Administrator
-Run add printer wizard
-When prompted...direct the Wizard to your Network share resource (where you have the CD for the printer located).  The Add printer wizard is looking for .inf file for your printer.
-When/if prompted for windows DLL or System files, point the wizard to the folder (i386) on your network share resource that contains printer cab files for XP.
-Finish the wizard, test the printer driver.
-Place Printers and Faxes folder on User desktop (using Windows explorer)
-Logoff Administrator, login as User run add printer wizard again, so User will also have access to the new printer.

If you do not have the XP printer cab files, get them from a PC (i386 folder) or SP Pro setup disk.

-Do not load the .cab files directly to the terminal, you will use up disk space on the terminal.  Use the Add printer wizard to load only the files you need to run your printer.

Procedure to pass the driver across the LAN:
-On the thin client, log in as Administrator
-Run add printer wizard, select LAN printer in the wizard
-When prompted...direct the Wizard to your Network share resource (the Windows PC that is running the printer share)
-Drill to the shared printer on the LAN, accept the message that you will install the driver to the client
-Finish the wizard, test the printing to that new printer
-Logoff Administrator, login as User run same above steps to add the printer for the User
-Reboot the thin client to commit the changes
-Done

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