Support Center

Why does Termpro run slow?

Last Updated: Mar 12, 2018 01:04PM PDT
Problem: Keyboard response is slow, or Input Inhibit (Big red X in the lower left corner) while waiting for data to come from AS400 5250 session to the client screen. For example, search for an item in an AS400 database and it takes too long for the operation to complete, and Input Inhibit is on for too long. (compared to a regular twinax, or ET2000 terminal)

Cause: AS400 ethernet is set to AUTOMATIC, or Ethernet II

Solution: Change MTU size on Client ethernet port

Procedure:
  • Login as Root user (default PW is Administrator)
  • SYSTEM/PREFERENCES/NETWORK CONNECTIONS/DEFAULT/EDIT
  • change MTU size to 1000, or up to 1400 (default is AUTOMATIC)
  • Click Apply, reboot the client

Contact Us

  • 1-800-727-5250 x2001
d32ffccc4d9683b1144302f2f52643dc@cli.desk-mail.com
http://assets1.desk.com/
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